Work/life harmony at Wilcox
As Wilcox is a family-run company, we enjoy a family-like working atmosphere where all departments collaborate to complete projects.
Happy employees usually mean happy customers which is a simple philosophy most businesses do not follow. Check out LinkedIn Page to take a peek into what makes Wilcox such a great place to work.
Wilcox works hard, but also plays hard with several team building activities scheduled for our staff.
Each year, secret planning takes place between small groups to host the most unique lunch for the staff. From the Caplansky’s Food Truck, Hawaiian, Comfort Food, Medieval, Italian, Olympics and Hillbilly themes, we’ve had a bit of everything. More pictures on our Facebook BBQ Season album.
In addition to our BBQ season, we have a monthly culture day! Being part of such a multicultural team, we allow our teams to group together with similar backgrounds and show us what they’re all about. This includes food, music, decorations, informative presentations, dance lessons and more! Check out our blog for some of our recent culture days.
Our management team at Wilcox
Bill entered the Industrial Door Industry early on in his career. After graduating from college with a welding degree, he became an assistant. Bill excelled in his position and quickly progressed from a lead hand to sales representative to part owner. In 1992, Bill started his own company in Southern Ontario; Select Overhead Door Service Inc.
This company was built on the basis that Customer Service was a number one priority; this philosophy is still at Wilcox today. Within 5 years, Bill’s start-up had become one of the largest Industrial Door Service and Installation companies in the GTA and Golden Horseshoe region. It has continued to grow adding new divisions and eventually changing it’s name to Wilcox Door Service Inc., in 2010. As an entrepreneur, Bill always looks for ways to improve Wilcox.
Bill enjoys taking canoe trips and riding motorcycles. He also has a passion for traveling and is a fan of the Toronto Maple Leafs and Blue Jays.
Zach has been a part of the Wilcox Team since 2009. He has recently made the transition to the position of Vice President. Zach focuses on the big picture items and our long term strategy on growth. Through our internal accountability systems at Wilcox, Zach has been deemed the Visionary of the company and continues to find ways for us to evolve.
He previously was in the position of Operations Manager. In this position he oversaw all of the service and operations functions of the business. He built systems for monitoring and analyzing the efficiencies with a constant focus on improving customer satisfaction.
In Zach’s spare time, he enjoys hiking, taking canoe trips and cheering on the Toronto Raptors.
Lance has been a member of the Wilcox family since February 2018. He joined us as our Sales Manager after spending the previous 10 years within the door industry with a primary focus in Operations and Service. Lance is a safety oriented individual that enjoys promoting safety in every task being completed along with ensuring all workers know the importance of working safe.
Lance has recently accepted the General Manager role within Wilcox. He has been designated the Integrator within the Wilcox Accountability System. Within that system he is responsible for being the “middle man” between all departments, all customers and all partners. He gathers all applicable steps and information from those groups and builds business process for each task.
Lance is a family man first and foremost. He spends the majority of his spare time with his wife and two daughters. He is a die hard Toronto Maple Leafs fan and Toronto Blue Jays fan.
Terry started in the Overhead Door business back in 1986 where he excelled from a helper to a lead hand in the first year of being in the trade. From there, Terry became an Overhead Crane technician and worked on both Overhead Doors and Overhead Cranes.
He became part of a management team and has been in management since.
Terry has done the full circle in the Overhead Door business. He started as a service technician, then became a Senior Account Manager, then a Service Manager and now an Operations Manager. He has many years of experience on both the tools and how customers should be treated.
In Terry’s very limited spare time, he enjoys paint-balling, cycling and being with his family
As the Controller, Miren’s plays a key role in the financial management of Wilcox by maintaining all financial data and implementing best processes to ensure profitability throughout the organization. He has over 5 years experience in the door industry and has applied his education in Accounting and Finance to establish monthly, quarterly and annual reports, developing budgets and providing key performance metrics to all departments.
Miren is the go to for gathering and analysing both financial and non-financial information for our sales, operations and finance teams to ensure data driven decision making.
Outside of Wilcox, Miren has a passion for continuous learning, giving back to the community, and is an avid fan of all Toronto sports teams.
Technical Sales Manager
Tony has been an integral part of the Wilcox Team since 1992 – over 25 years and as the appointed Technical Sales Manager. He has been a key contributor in creating sales strategies, improving customer service expectations and building the company at exponential levels. For the majority of Tony’s career, he has worked directly in the door industry. Tony was part of the innovative 2005 Wilcox Team, winning the 2005 IDA (International Door Association) and International Dealer of the Year award; recognized and voted by industry peers.
Tony enjoys playing sports as well as billiards in which he is part of an amateur pool league. When not playing sports, he enjoys listening to music and riding motorcycles.
Interested in joining our team?
Come and see new career opportunities to work with an innovative team who never ceases to amaze with our solutions to problems businesses face every day.