Planned Maintenance Programs — Stop Paying for Emergency Repairs
Most dock and door failures are preventable. A planned maintenance program catches wear, misalignment, and failing components before they become a 2 AM emergency call. Wilcox maintenance programs are built around your equipment, your operational schedule, and your compliance requirements — not a generic checklist.
Immediate Service Request Form
Customized to Your Facility. Scheduled Around Your Operation.
Wilcox Planned Maintenance Programs cover commercial overhead doors, loading dock equipment, high-speed doors, fire doors, and access systems. Each program is tailored to your equipment inventory, cycle counts, and inspection requirements. We schedule visits to avoid production disruptions, document every inspection, and flag items before they become failures. Your maintenance records are always current — ready for audits, insurance reviews, or tenant requests.
Why Choose a Planned Maintenance Program?
We are a registered contractor partner with Enbridge Gas, allowing us to help clients access their Fixed Incentive Program for qualified energy-efficient upgrades.
Minimize Emergency Repairs
Proactive inspections help avoid costly breakdowns and production delays.
Improve Safety
Catch failing components before they lead to equipment failure or employee injury.
Stay Code-Compliant
Meet insurance and regulatory requirements with documented inspections and service.
Extend Equipment Life
Regular service and adjustments reduce wear and prevent premature failure.
Get Preferred Rates & Priority Service
PMP clients receive discounted rates on repairs and top-of-the-line service priority.
What’s Included in a Wilcox PMP?
Our PMP includes a full-service inspection program tailored to your facility and equipment type. Key components:
- 50+ Point Inspection Checklist – We inspect door balance, rollers, cables, springs, hinges, motors, sensors, and more.
- Dock Leveler Inspection – Including lip extension, pump pressure, seals, bumpers, safety legs, and pit condition.
- Vehicle Restraint Checks – Hook engagement, controls, signage, and condition testing.
- Fire Door Testing – Drop test and reset performed as per NFPA and manufacturer specs.
- Operator & Control System Testing – We verify limits, safety devices, relays, and interlocks.
- Lubrication & Adjustments – Preventative care to ensure smooth operation and reduce wear.
- Digital Service Reports – Detailed inspection reports with photos, condition ratings, and recommendations.
Types of Equipment Covered
We service all major door, dock, and safety systems across industrial and commercial facilities.
Overhead sectional and rolling steel doors
High-speed doors
Sliding, swing, and folding doors
Fire-rated doors
Dock levelers (hydraulic, mechanical, air)
Vehicle restraints
Dock seals, shelters, bumpers
Door operators and access controls
Air curtains, HVLS fans, and more
We service all major brands including Rytec, TNR, Blue Giant, Kelley, Rite-Hite, Hörmann, Pentalift, and many others.
Reduce Liability & Lower Insurance Risk
Routine planned maintenance doesn’t just prevent downtime — it helps reduce liability and can contribute to lower insurance premiums.
When doors, docks, and safety systems are neglected, businesses face increased risk of:
- Equipment-related injuries
- Property damage from malfunctioning systems
- Fire code violations or compliance failures
Proper documentation of inspections and testing — especially on fire-rated doors, levelers, and restraints — can serve as proof of due diligence in the event of an incident or claim.
According to risk management studies and insurer guidelines:
- Regular building maintenance is one of the top contributors to lowered commercial property insurance claims (Zurich Canada, FM Global)
- Fire door compliance and fall-prevention systems are often evaluated during commercial underwriting reviews
- Facilities with documented PMs may qualify for preferred rates or fewer policy restrictions depending on carrier
Wilcox helps you stay ahead of the risk with verifiable, professional service documentation, digital reporting, and routine safety checks.
Safety Comes First
Every PMP visit is performed by trained, unionized Wilcox technicians. Our teams are certified in:
- Working at heights
- Lockout/Tagout (LOTO)
- Confined space awareness
- Fall protection
- Electrical safety (ESA compliant)
All inspections follow CSA and OHSA best practices and are backed by documented Job Hazard Assessments.
Customized Schedules & Packages
No two facilities are the same. We build your PMP around your:
- Facility size and traffic patterns
- Type of equipment and application
- Seasonal usage and environmental demands
- Operational risk and insurance requirements
We offer monthly, quarterly, semi-annual, and annual plans — or create one tailored just for your needs.
Ready to Protect Your Equipment and People?
Let Wilcox help you take a proactive approach to door and dock reliability. Book a walkthrough and we’ll design a maintenance plan that works for your facility, your equipment, and your team.
Wilcox Door Service — Prevent. Protect. Perform.
Ready to Start Your Next Project?
Share your project details to receive a tailored quote. Our team will promptly follow up with pricing information and next steps to ensure seamless door and dock services.